• AeroInfo Team Wins CAS Service Excellence Award

    by User Not Found | May 11, 2015

    On April 9th, AeroInfo’s “Toolbox in the Cloud” team received a CAS Service Excellence award for their efforts developing and implementing a version of Maintenance Performance Toolbox for non-Boeing data in the cloud.

    The CAS Service Excellence awards are awarded to a select few Boeing teams and are a significant honor for the team and for AeroInfo. The awards recognize the contribution of teams who have made a profound contribution to the success of the CAS. To even be considered for the award, a team must deliver outstanding results and demonstrate a consistently exemplary level of performance.

    AeroInfo’s winning team demonstrated all that and more – their work reflected an exceptional level of innovation, technical excellence and a clear and unwavering customer focus. The team developed a scalable, reliable, robust and cost-effective solution that will used to support Boeing’s first full-fleet service offering.

    Our congratulations to this outstanding team who successfully launched a highly complex deliverable and accomplished a significant number of Boeing “firsts” at the same time!

  • Boeing’s Airplane Health Management Supports China Eastern's Fleet

    by User Not Found | Sep 29, 2014

    Last month, Boeing announced China Eastern Airlines and its subsidiaries, Shanghai Airlines and China United Airlines, are implementing Boeing’s Airplane Health Management (AHM) application to improve maintenance and engineering operations efficiency across China Eastern's rapidly growing fleets.

    Boeing and China Eastern teams have deployed AHM on 157 Next-Generation 737 airplanes. The contract extends to eventually cover AHM deployment for a total of 250 737s and 20 777-300ER (Extended Range) airplanes.

    About AHM

    AHM is currently used by more than 70 airline fleets worldwide to collect and evaluate airplane operations data while the airplane is in flight. Designed to interface with existing airplane systems and communication infrastructure, AHM captures real-time data and notifies ground crews of any potential maintenance issues before the airplane lands, minimizing schedule disruptions and maintenance delays, resulting in significant efficiencies and cost savings for airlines.

    Boeing Canada-AeroInfo’s Involvement in AHM Development

    Boeing Canada-AeroInfo is proud to be involved in the ongoing development of AHM. Working in close partnership with the Renton-based development team, Canadian developers have been involved in many aspects of the application, from day-to-day maintenance to new development work. They’ve impressed their U.S. counterparts sufficiently to have been awarded a Boeing Pride Award for rapidly developing a tool that enhances AHM usability. 

  • Boeing Canada-AeroInfo Helps Develop Jeppesen’s FliteDeck Pro for Windows 8 Tablets

    by User Not Found | Aug 11, 2014

    Last month, Jeppesen introduced industry-leading FliteDeck Pro electronic flight bag (EFB) solution for Microsoft Windows 8 tablets. Boeing Canada-AeroInfo is proud to have been involved in the software development work that made this game-changing effort happen. Working in close partnership with development teams at Jeppesen, our FliteDeck Pro team developed the UI elements for the release.

    Jeppesen FliteDeck Pro helps streamline the use of navigational information for airlines, fractional business jet operators and military fleet programs. Delta Air Lines is equipping 11,000 pilots with FliteDeck Pro on Surface 2 tablets across its fleet to increase operational efficiency. One feature that the Surface tablets deliver is the ability to open two applications side by side, something that the iPad doesn’t offer, except for apps that allow split windows. An example where this may benefit Surface users is display of weather in one window alongside another window with FliteDeck Pro.

    Flight information, including worldwide navigation charts is delivered to Jeppesen FliteDeck Pro through the JDM Pro enterprise solution. This scalable data management solution distributes encrypted operational data and documents efficiently across a Web-based system, ensuring timely and accurate delivery of current navigational and operational information to pilots and other users. In addition, JDM Pro is designed to work in concert with Mobile Device Management (MDM) systems for end-to-end control of EFB content and devices.

    In addition to highly compressed Jeppesen terminal charts, FliteDeck Pro includes data-driven enroute content, which is dynamically rendered and de-cluttered for the pilot’s task at hand. Information for all enroute charted features is immediately available, including communication information, operational notes and runway details for destination or alternate airports.

    Boeing Canada-AeroInfo congratulates Jeppesen on designing the FliteDeck Pro tool that dramatically increases the navigational efficiency of the world’s pilots – now available in both Mac iOS and Windows 8 for Surface 2 tablets.

  • Maintenance Performance Toolbox Selected by Air Canada

    by User Not Found | Apr 22, 2014

    Boeing has announced that Air Canada has signed an agreement to implement Boeing Maintenance Performance Toolbox to support maintenance operations for its 767, 777, 787 and 737 MAX airplane fleets.

    Boeing Canada–AeroInfo has played a key role in the development of Maintenance Performance Toolbox. The success of Toolbox in the marketplace is due in large part to AeroInfo’s continuing efforts to deliver innovation, drive costs down through process improvement and provide outstanding customer service. AeroInfo will be responsible for maintaining Toolbox into the future, and developing significant new functionality, including cloud-based full-fleet support and support for mobile devices, both of which are well underway.

    Real-time information solution for Air Canada's fleets

    The Maintenance Performance Toolbox suite delivers real-time access to information that technicians need to quickly resolve airplane maintenance issues. As part of the Toolbox deployment project, Boeing will also provide services for transition and migration of customized data from maintenance management applications currently used by Air Canada, and will enable integration with existing maintenance resource planning systems.

    "Lean practices are essential to our operations," said Alan Butterfield, Air Canada vice president of maintenance and engineering. "By implementing Maintenance Performance Toolbox, we will be moving from legacy IT to 'lean IT' solutions. As we move ahead with fleet expansion, this Boeing solution will enable us to streamline and standardize access to maintenance information."

    In addition to supporting its current fleet, Air Canada will implement Maintenance Performance Toolbox in maintenance operations for its new 787 airplanes. On April 1, Boeing and Air Canada finalized an order for 61 737 MAX airplanes. Toolbox will also be implemented for the new 737 MAX additions to the fleet as they are delivered.

    Today, more than 120 airlines rely on Maintenance Performance Toolbox to support their engineering and maintenance operations, and Boeing Canada–AeroInfo is proud to develop this innovative IT solution for today’s successful airlines.

  • Developing Mobile Solutions for Boeing Customers

    by User Not Found | Mar 12, 2014

    Boeing has been working hard to provide airline customers with streamlined, real-time access to maintenance information where line mechanics really need it – right at the airplane itself – and from their own mobile devices. Boeing Canada-AeroInfo is proud to have played an important role in the development of a suite of mobile maintenance tools that support time-critical tasks and improve maintenance turn times.

    In December, 2013, Boeing announced that Norwegian Air Shuttle had signed an agreement to implement a mobile suite that includes Maintenance Turn Time, Toolbox Mobile Library and Toolbox Mobile Parts. Two months later, Flydubai also signed up for this suite of tools that supports integration with a back-end maintenance planning system, and provides direct mobile access to the information mechanics need to quickly resolve maintenance issues.

    To be accessible from mobile devices, all that critical maintenance information first needs to be converted to a mobile-compatible format. A conversion tool developed by Boeing Canada-AeroInfo called Mobile-Reader Data Factory does that job. Working behind the scenes, Mobile-Reader Data Factory seamlessly processes and delivers all essential maintenance information so it may be viewed on a mechanic’s mobile reader via Toolbox Mobile Library.  The Mobile Reader Data Factory reformats the “big seven” Boeing source documents, the AIPC, FIM, AMM, SRM, SDS, WDM, and SSM, as well as customized airline documents, airline revisions, and customer-specific documents.

    As a part of Boeing’s Digital Aviation team, Boeing Canada-AeroInfo is committed to providing today’s airlines with the tools they need to succeed in a fast-paced and rapidly changing maintenance environment. Mobile Reader Data Factory is just one of many solutions developed here at Boeing Canada-AeroInfo that optimize maintenance operations for Boeing’s airline customers. 

  • AeroInfo’s PBL iceCloud Goes Live with Boeing MHLH Delivery

    by User Not Found | Sep 09, 2013

    This past June, Canada’s Department of National Defence (DND) received delivery of the first of fifteen new CH-147F Medium-to-Heavy-Lift Helicopters (MHLH) from Boeing. These helicopters are designed to move medium- to heavy-sized loads of cargo, equipment and troops during domestic and overseas missions.

    Included with the helicopter delivery, Boeing will provide in-service support to the MHLH fleet for the next 20 years under a Performance-Based Logistics contract. Since the contract was awarded to Boeing back in 2009, Boeing Canada ‒ AeroInfo has been hard at work developing an innovative collaborative-information environment that is an integral part of the support solution.

    As part of Boeing’s Electronic Information Environment team for the MHLH In-Service Support program, AeroInfo designed and configured the Performance Measurement System (PfMS) which will be used by the both the Boeing and Department of National Defence (DND) Program Office to manage the performance of the contract.

    The PfMS is part of an overall support solution called PBL iceCloud, which has been developed and implemented for this Canadian program. The team took a product-centric perspective in its design, leveraging best in-class COTS products to enable both extensibility and configurability. As a result, the solution is readily configurable to support other future Performance Based Logistics (PBL) programs in the international Defense market.

    Boeing Canada ‒ AeroInfo is proud of its role in helping to develop a truly world-class in-service support program for the MHLH fleet that will provide advanced capabilities in supporting our own Canadian Forces and their missions for many years to come.

  • AeroInfo Provides eLearning Support for Boeing’s e-Enabling Program

    by User Not Found | Jan 07, 2013

    Your favorite coffee shop isn’t the only place offering a reliable Wi-Fi connection and friendly advice on how to use it these days.

    Thanks to Boeing’s cutting edge e-Enabling Airline Deployment team, airline maintenance technicians can connect their laptops wirelessly to the 787 Dreamliner to perform hundreds of maintenance tasks.

    Making a Wi-Fi connection to a Boeing airplane is just one of the topics covered in the Maintenance Laptop Overview course, the result of the latest eLearning partnership between AeroInfo and Boeing. The Maintenance Laptop Overview is one of 40 eLearning courses created to familiarize airline executives, maintenance technicians, and IT personnel with the technology on the 787 that makes the Digital Airline a reality.

    These familiarization courses are an essential part of the deployment process for new 787 customers, and Boeing wants to create the best possible first impression.

    We look forward to seeking new eLearning partnerships with Boeing and others. AeroInfo eLearning team continues to support other groups within The Boeing Company, including Supplier Quality and GoldCare, by providing customized, highly engaging eLearning for both Boeing customers and employees.

    Correction: The original version of this article stated that Boeing had chosen AeroInfo to upgrade more e-Enabling courses (besides the Maintenance Laptop course) in 2013. When this article was published on January 7th, 2013, Boeing had not yet awarded AeroInfo any further eLearning business related to e-Enabling. We've edited this article to reflect the facts at the time of publication.

  • Boeing Celebrates AeroInfo’s Work on Maintenance Performance Toolbox

    by User Not Found | Sep 04, 2012

    On July 24th, AeroInfo hosted the Boeing Toolbox Leadership team for a special recognition event of AeroInfo’s contribution to Boeing’s Maintenance Performance Toolbox, a software toolset designed to help airline and Maintenance, Repair and Overhaul (MRO) customers manage the digital maintenance and repair data needed for comprehensive aviation maintenance.

    The recognition event was intended to celebrate the dedicated work of AeroInfo’s development teams to accomplish a major release of the software, and to celebrate the 100th customer milestone for Toolbox.

    During the recognition event in July, the following remarkable statistics were made public:

    • Maintenance Performance Toolbox now has 109 customers, in contrast to Boeing’s major competitor in this area, who has a customer base of 20 for its aviation maintenance software. 
    • If you’re flying on one of the 4500 in-service Boeing 737s, there is a 66% probability that it is being maintained using Maintenance Performance Toolbox. 
    • On a monthly basis, there are 30-million hits, 180,000 unique visits and 800,000 Megabytes of network traffic to Maintenance Performance Toolbox on My Boeing Fleet.  

    The success of Toolbox in the marketplace is due in large part to AeroInfo’s continuing efforts to deliver innovation, drive costs down through process improvement and provide outstanding customer service. Boeing’s customers have benefited with a continuously improving set of tools that provide maintenance-management functionality that truly optimizes maintenance operations.

    AeroInfo will be responsible for maintaining Toolbox into the future, and developing significant new functionality, including full-fleet support and support for mobile devices. 

  • Two AeroInfo Teams Receive Boeing Excellence Awards

    by User Not Found | Jun 18, 2012

    The Boeing Company’s Commercial Aviation Services (CAS) Service Excellence Award celebrates outstanding contributions of those teams who make a profound impact to the success of the Commercial Aviation Services business unit.

    AeroInfo Systems is proud to announce that two of their project teams – Defence & Government Services and Toolbox Data Production – received the Boeing Commercial Aviation Services (CAS) Excellence Award on March 28, 2012.

    In order to qualify for this prestigious award, teams must deliver accomplishments that are over and above the regular assignments and job expectations or the result of an exemplary and sustained level of performance.

    AeroInfo’s Toolbox Data Production Team processes, packages and delivers data for Maintenance Performance Toolbox, and develops and maintains the processing software and manages the computing environment. In 2011, the team went far beyond their performance targets and dramatically lowered unit costs by 33 percent and cycle time by 70 percent.

    Theis building a defense solutions and services business with Boeing Defense, Space and Security. The team delivered a 60 percent growth in revenue in 2011 and secured the first external contract directly with Canada’s Department of National Defense, positioning the team as a strategic advisor to the Canadian government. 

  • AeroInfo Appoints Director, Application Maintenance and Support Services

    by User Not Found | Feb 22, 2012

    AeroInfo Systems, a leading provider of aviation-maintenance software solutions, announces the appointment of Mr. Brian Kain to the newly created position of Director, Application Maintenance and Support Services.

    Brian will provide leadership and direction for internal IT operations, the company-wide Project Management Office (PMO), and our growing Application Maintenance and Support (AMS) business, which includes Data Services, Data Production and Customer Services.

    Brian is a senior IT Executive with over 15 years’ experience developing and leading successful IT teams in Canada, US, Europe and the Caribbean. He also has extensive experience implementing pragmatic and effective processes for PMO, Resource Management and Software Lifecycle management based on industry best practices, including PMI, CMMi and ITIL.

    Brian began his career with the Canadian Department of National Defense where he spent 21 years in the in Aerospace, Defense & Intelligence communities. He holds multiple certifications in Management, Financial Management, Negotiation, Mediation and Conflict Resolution and most recently Certified in Risk & Information Systems Control.

    “We are very pleased to add Brian to our senior management team,” says Terry Tarle, AeroInfo’s Chief Operating Officer. “His extensive leadership experience and pragmatic approach to process improvement confirms our commitment to providing the highest quality deliverables, services and support for our customers.”

    Mr. Kain will report to Terry Tarle, Chief Operating Officer of AeroInfo Systems.

  • AeroInfo Appoints Chief Technical Architect

    by User Not Found | Feb 22, 2012

    AeroInfo Systems, a leading provider of aviation-maintenance software solutions, announces the appointment of Mr. Duane Benatar to the newly created position of Chief Technical Architect. Duane will provide technical leadership and direction for software development and solution delivery programs, and AeroInfo’s new Solution Incubation and Innovation program. This program complements and supports AeroInfo’s long-established software development function.

    Duane’s expertise includes strategic and operational technology planning, program governance and project management, organization change management, SOA and integration architectures, and developing architecture teams and competencies.

    Duane is a senior IT professional with 15 years’ experience developing and executing successful IT strategies across Canada and the US. At IBM Global Services he was Senior Managing Technology & Strategy Consultant responsible for technology strategy, implementation roadmaps, organizational governance, and end-to-end solution delivery for high profile, complex enterprise solutions in Western Canada. One such client was a BC Crown Corporation where Duane was the program architect, leading a team of 14 architects on an enterprise-wide transformation program for an SOA-based integrated enterprise solution.

    “Duane brings a great combination of technological insight and strong management abilities to AeroInfo,” says Keith Kailly, AeroInfo’s Vice President of Application Development. “His extensive skill set and demonstrated commitment to innovation make him an ideal fit for this important role at AeroInfo.”

    Mr. Benatar will report to Keith Kailly, Vice President of Application Development for AeroInfo Systems.